Terms of service
OVERVIEW
Welcome to HINLURA! The terms “we”, “us” and “our” refer to HINLURA Ltd. HINLURA operates this online store and website, including all related information, content, features, tools, products and services, to provide you, the customer, with a curated shopping experience (the “Services”). HINLURA is powered by Shopify, which enables us to provide the Services to you.
The following Terms of Service (the “Terms”) govern your use of our website and Services. Please read them carefully as they describe your legal rights, responsibilities, and limitations.
By accessing, browsing, or purchasing from our website, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use our Services.
SECTION 1 – ACCESS AND ACCOUNT
You must be at least the age of majority in your country or region to use this site or have permission from a parent or guardian.
You agree to provide accurate, current, and complete information when creating an account or making a purchase and are responsible for maintaining the security of your login details.
SECTION 2 – OUR PRODUCTS
We strive to present accurate descriptions and images of our products. However, product colors and appearances may vary slightly depending on your screen and device settings.
All products, descriptions, and prices are subject to change or discontinuation at any time without notice.
SECTION 3 – ORDERS
Your order constitutes an offer to purchase our products. A contract is formed when we confirm acceptance by email or upon dispatch of the goods.
We reserve the right to accept or decline any order at our discretion. Orders may not be cancelled after dispatch.
Purchases are for personal use only and are subject to our Returns & Refund Policy.
SECTION 4 – PRICES AND BILLING
Prices include VAT where applicable and are displayed at the time of purchase. Shipping, handling, or import charges may be added at checkout.
We reserve the right to correct any errors in pricing or product descriptions.
By submitting payment details, you confirm you are authorized to use the provided payment method and that all information is accurate.
SECTION 5 – SHIPPING AND DELIVERY
We aim to deliver within 3–5 working days in the UK using trusted couriers.
We are not liable for delays caused by carriers, customs, or events beyond our control. Risk and ownership transfer to you once the product is handed to the courier.
SECTION 6 – PRODUCT CLAIMS & DISCLAIMERS
Our skincare products are cosmetics intended for external use only. They are not medicines and are not designed to diagnose, treat, cure, or prevent disease.
Results vary by individual. Customers should perform a patch test before use.
Avoid contact with eyes and discontinue use if irritation occurs.
We disclaim liability for allergic reactions beyond compliance with safety standards.
SECTION 7 – INTELLECTUAL PROPERTY
All content on this website—including text, logos, images, graphics, and design—is owned by or licensed to HINLURA Ltd.
You may not reproduce, modify, or distribute any part of the site or its content without our prior written permission.
SECTION 8 – LIABILITY LIMITATION
To the fullest extent permitted by law, HINLURA Ltd’s total liability for any claim shall not exceed the purchase price of the product.
This does not affect your statutory consumer rights under UK law.
SECTION 9 – GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
SECTION 10 – CHANGES TO TERMS
We may revise these Terms from time to time. Updated versions will be posted on this page, and new orders placed afterward will be governed by the revised Terms.
SECTION 11 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at contact@hinlura.com.
Contact Details:
HINLURA Ltd
71–75 Shelton Street
London, United Kingdom
WC2H 9JQ
Phone: +44 (0) 7886 158469
Email: contact@hinlura.com